Leading Organizations That Matter
A weekly podcast covering topics of interest for those who lead, support, or simply care about "organizations that matter". These include mission driven, nonprofit health care and social service organizations that exist in order to improve the lives of those who experience great challenges. Profitability is obviously important... but so too is the recognition of the other forms of value generated in these settings. Podcast topics include how we finding meaning, purpose, and impact in our work, organizational culture, leadership challenges, changing the trajectory of struggling organizations, and practical leadership strategies. Episodes are brief and to the point, always with the goals of informing and elevating listeners. Occasionally, I interview leaders and experts in related fields and hope to bring you inspiration and information to facilitate your personal leadership and life journey. For more information, please see RedSailAdvisors.com.
Music by Kevin MacLeod at incompetech.com.
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Leading Organizations That Matter
75. Susan Keane Baker: Best Intentions and the Patient Experience
This week, I discuss the impact of busyness on the business of health care with author and expert, Susan Keane Baker. We review issues related to kindness, accountability, presence, leadership, and the state of the industry when it comes to elevating the patient experience.
Thank you to Susan for her time and insights. She can be reached at her website here: https://susanbaker.com/.
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